Frequently asked questions

Loretto is a home appliance brand represented in Uzbekistan. The range includes washing machines and dryers, refrigerators and freezers, dishwashers, built-in kitchen appliances, air conditioners, air purifiers and small kitchen appliances.

Washing machines and the Loretto DUO washer-dryer tower, dryers, refrigerators, freezers, dishwashers, built-in ovens, hobs, cooker hoods, microwave ovens, air conditioners, air purifiers and small appliances: kettles, toasters, blenders, mixers, a meat grinder, juicers and air fryers.

From official dealers in 12 regions of Uzbekistan and at the Loretto Brandshop flagship store in Tashkent. The catalog is available at loretto.uz.

Call the hotline at 1181 or ask a consultant at a dealer or at Loretto Brandshop. Rules of thumb: for washing machines, consider the number of people in the family and the load in kg; for air conditioners, the room area; for dishwashers, the number of place settings.

Yes, loretto.uz is available in Russian, Uzbek and English.

3 years on the main range (washing machines and dryers, refrigerators, dishwashers, built-in appliances and more), 2 years on small home appliances, and 10 years on Direct Drive and Pro Inverter motors and on inverter compressors.

The inverter motors of washing machines and dryers (Direct Drive and brushless Pro Inverter) and inverter compressors. All other appliances carry a 3-year warranty, small appliances 2 years.

Direct Drive and Pro Inverter motors have no graphite brushes, which wear out over time. Fewer wearing parts means a longer service life.

2 years. This applies to kettles, toasters, blenders, mixers, the meat grinder, juicers and air fryers. The term is printed on the box.

Service covers the whole of Uzbekistan, with service centers in Tashkent and the regions. Addresses and phone numbers are on the Service Center page at loretto.uz, and the hotline is 1181.

A receipt or other proof of purchase and the product's technical passport. The warranty period runs from the date of purchase.

Call the hotline at 1181 or visit the nearest Loretto service center.

The AVENTO, VIANO, AVERO, LUNARO and LUCIA series in a flat design, and the Loretto DUO washer-dryer tower. Capacity ranges from 6 to 10 kg.

A direct-drive motor: the drum is turned directly by the motor, with no belt. It is an inverter motor without graphite brushes and carries a 10-year warranty.

A brushless inverter motor. Like Direct Drive, it has no graphite brushes and carries a 10-year warranty. Pro Inverter is used in some washing machines and in the dryer of Loretto DUO.

Up to 1400 rpm, with up to 16 programs.

Yes, steam washing is available in all Loretto washing machines.

Yes, the flagship LW-1017DD-G is controlled over Wi-Fi and can wash at night with reduced noise.

Loretto washing machines take 6 to 10 kg. For a large family or big loads, choose 9-10 kg; for even larger volumes, the 12 kg Loretto DUO tower. For help choosing, call 1181.

A washer-dryer tower: a 12 kg washing machine at the bottom and a 12 kg heat pump dryer (Heat Pump) on top. The two machines work independently and are controlled from a single touch panel in the center of the tower.

The washing machine has a Direct Drive motor; the dryer has a brushless Pro Inverter motor and a Heat Pump. DUO dispenses detergent and fabric softener automatically, treats laundry with steam, and the FreshCare function protects it from creasing.

Yes. Washing and drying can be synchronized, while the machines remain independent and each can run on its own.

Gray and purple.

A heat pump: laundry dries at 40-50 °C and uses roughly half the electricity of a condenser dryer with a heating element. All Loretto dryers use Heat Pump technology.

8 and 10 kg; the dryer in Loretto DUO takes 12 kg.

Yes, there is a "Shelf drying" mode for this.

Roughly half as much as a condenser dryer with a heating element.

A system that prevents frost from building up in the compartments, so you never have to defrost the refrigerator by hand.

Depending on the model: Total No Frost - no frost and no defrosting; Multi Air Flow - cooling delivered separately to each shelf level; Metal Cooling - a metal cold-accumulating panel; UAP Fresh - food stays fresh longer.

From 94 to 635 liters, including multidoor models of 398-490 liters.

Loretto refrigerators are built to climate class T ("tropical"), meaning they are designed to work in a hot room. Inverter compressors start smoothly and keep a stable temperature during voltage fluctuations.

From 195 to 520 liters, in white and dark gray. The LF-215 and LF-217 are compact (195-197 L). The LF-291 (271 L) holds down to -24 °C and freezes up to 12 kg per day. The LF-306 (286 L) has glass lids and LED lighting. The LF-365 and LF-412 (337 and 392 L) have four baskets, a lock and wheels. The LF-540 (520 L) freezes up to 24 kg per day and suits winter food stocking.

10 years on inverter compressors and 3 years on other refrigerator components.

Freestanding and built-in models for 10, 14, 15 and 16 place settings.

Freestanding models have 13 programs and functions: Hygiene 72 °C for large cookware with baked-on grease (pots, pans, baking trays), ECO for everyday use, a 30-minute quick wash, half load, delayed start and automatic door opening. Built-in models have 8 programs, from quick wash to intensive.

The dishwasher door opens slightly on its own at the end of the cycle. Dishes dry with heated drying.

Leak protection. Models for 10 and 14 place settings are protected by Aqua Stop.

They have an inverter motor, a TFT display and touch door opening.

Yes, the LBDW-106TDO/A and LBDW-146TDI/A project the time remaining until the end of the wash onto the floor.

70-80 L cavity, heating up to 250 °C, convection and grill, up to 10 modes, triple-glazed door and a pull-out tray. The LBO-688NE11-BG also has Pizza and Air Fry modes.

Gas, electric and combined hobs with 2 to 5 burners. The M and L series use Italian Defendi and SABAF burners; gas models have FFD gas control, electric ignition and cast-iron grates; glass-ceramic models have touch control and automatic shut-off.

Extraction up to 1000 m³/h, DC motors, BAFFLE grease filters, LED lighting and gesture control with no need to touch the panel.

Built-in models in black glass with touch control: microwave, grill and combination modes, defrosting by weight and by time, and automatic programs.

Yes: oven, hob, cooker hood, microwave and dishwasher in one style.

The Basic, Classic and Comfort lines, for rooms up to 40, 55 and 70 m². All models use Full DC Inverter and R32 refrigerant.

A fully inverter technology with R32 refrigerant. Air conditioners with Full DC Inverter keep a stable mode at mains voltage from 135 to 265 V.

Yes, at mains voltage from 135 to 265 V.

Heating is provided by a PTC heater. The Comfort line is controlled over Wi-Fi.

10 years.

Designed for rooms of 35 to 65 m²: three filters, 360° circular air intake, an AI sensor and Wi-Fi. The LHAP-505TU combines a purifier and a humidifier for rooms of 40-50 m².

Two series of small kitchen appliances from Loretto. SHADOW LINE has a matte body, STEEL TOUCH is made of stainless steel. Both carry a 2-year warranty.

A 1500 W planetary mixer (kitchen machine) with a 7 L bowl, a meat grinder with a DC motor, an air fryer with a viewing window, a slow (auger) juicer, blenders (immersion and stationary), a hand mixer, a toaster and a 1.7 L kettle with a Strix controller.

The LEK-02TSS kettle (color display and temperature selection) and the LEK-03BS glass kettle (temperature control, tea infuser basket), both 1.7 L with a Strix controller; the LHB-02TSS 1000 W immersion blender; the LTS-02TSS toaster with 7 browning levels; and the LCJ-02TBS centrifugal juicer with self-cleaning.

The LMG-01CGR from the SHADOW LINE series: DC motor, 2500 W peak power, 2.5 kg per minute, two grinding plates - 5 and 7 mm.

The LKM-01CGR: 1500 W, a 7 L metal bowl, 12 speeds and planetary rotation.

The LHB-01CGR immersion blender (600 W, DC motor, Turbo mode, 2 speeds) and the LHB-02TSS (1000 W, measuring cup, chopper, whisk), plus the LSB-01CGR stationary blender with a 1.75 L glass jar and a coffee grinder.

The LAF-01CGR, 5.7 L: 8 functions, non-stick coating, removable basket and a viewing window. There is also a dual-basket model, the LAF-02CGR.

The LSJ-01BS slow (auger) juicer (300 W, 75 mm feed opening, reverse) and the LCJ-02TBS centrifugal juicer (1000 W, self-cleaning brush).

The Strix controller is installed in the SHADOW LINE kettle (LEK-01CGR) and the STEEL TOUCH kettles (LEK-02TSS and LEK-03BS). The kettles hold 1.7 L.

Yes. Refrigerators are built to climate class T ("tropical"), and Full DC Inverter air conditioners are matched to room area - for rooms up to 40, 55 and 70 m².

The inverter compressors of Loretto refrigerators and air conditioners are designed for these conditions. Air conditioners work at mains voltage from 135 to 265 V.

Loretto air purifiers with three filters and 360° circular air intake remove dust from the room.